Frequently Asked Questions
How do I pay for membership?
There is a monthly fee payable by direct debit. One month notice is required. No refunds are payable unless accompanied by a receipt of cancellation.There are no additional fees payable for visiting the gym. (Sunbeds/Retail products are not included in membership and are optional extras)
Why do I need to pay a joining/administration fee?
We are striving to ensure B-Active Health & Fitness Centre offers the best value possible for its regular members. If we did not charge a joining fee; there would be no commitment from members who would be likely to cancel every time they were going away on holiday or just thought they would not be using the facility for awhile. People cancelling and restarting their memberships would result in a higher monthly fee for everyone due to additional administrative costs.
No bank account?
Should you not wish to have a monthly payment, you can puchase a year in advance membership.
WHAT'S INCLUDED: All memberships include a free session/induction (approximately one hour in length) with a personal trainer which results in a customised workout programme. Personal Training is available thereafter at very competitive rates ensuring maximum results and success.
What's the difference between a peak or off peak membership?
The only difference beside price between the two main membership types is that Off Peak excludes use of the Kitts Green gym Mon-Thur between the hours of 5:00pm to 8:30pm. (Weekends, Friday included have no restrictions) and Erdington Gym: No access Monday to Friday 14:30 - 20:15 (last entry 2pm) (Weekends have no restrictions)
Peak Membership has no restrictions at all. Special offer memberships may be subject to different hours. Please check with staff before joining.
Want to try it out first
A trial session (£4, valid once only) enables you to use the gym equipment whilst being assisted by a gym instructor who will answer any questions you may have and write an exercise programme for you. This should aid in assisting you with your decision. Upon joining, the £4 fee is waived. A Trial Session is not the same as a Day Pass: Trial sessions must be booked and are valid once only per person.
A Guest Day Pass allows one day of gym usage. A Trial session has to be booked in advance, is valid once per person, is approximately one hour in length during which time a Personal Trainer will assist you with your workout and then write an exercise programme for you; based on your requirements and fitness level. A trial session costs £4.00. A Guest Day Pass allows an entire day of membership to the gym. You will not be assisted by a member of staff, you will not get an exercise programme and you need not book. You can enjoy as many Guest Day Passes as you wish at a cost of £8.00 per day.