Cancellation Policy

One month's notice is required.  Cancelling your direct debit does not cancel your membership. Please complete a cancellation form at the branch of your choice. Ensure you receive proof of cancellation. Any monies received by B-Active Health & Fitness Centre will not be refunded unless proof of cancellation is received.

If you cancel on or before the 10th of the month (and your account is up to date), no further payments will be due.

You are entitled to full use of the gym (in line with your type of membership) until the end of your cancellation period..