Terms of Membership


IMPORTANT: If you want to become a member (hereinafter, referred to as The Member, this includes all memberships/day visitors/Trial Members) of the club then you should read the following terms and conditions of membership carefully. ALL Members are bound by the same rules. Acceptance of membership shall denote a binding contractual agreement between The Member and The Club based on these terms and conditions of membership. We may make reasonable changes to these Terms at any time.

Right of Admission is reserved. B-Active Health & Fitness Centre (hereinafter referred to as The Club) reserve the right to refuse entry to anyone who’s behaviour or appearance is deemed to be unsuitable and to cancel/withdraw (with appropriate refund if applicable) any membership which management feels is of detrimental value to The Club.


  1. Covid-19:
  1. Members agree to respect social distancing rules and other members and staff's personal social distancing practices.
  2. Members agree to sanitise their hands upon entering the gym or wash their hands prior to training.
  3. Members agree to adhere to the signage relating to safe practices during their time in the facility.
  4. Members agree not to visit the gym should they show any symptoms of Covid-19 or if they feel generally unwell.
  5. The Club reserves the right to turn away any person showing symptoms of being unwell.


  1. Membership:
    1. Available to anyone aged over 16 years or 14 years if accompanied by an adult member; subject to the acceptance of his or her application.
    2. Acceptance of membership shall denote a binding contractual agreement between The Member and The Club based on these terms and conditions of membership.
    3. You shall remain a Member for a minimum period of 30 days after which your membership will be automatically renewed monthly at the Club's discretion until such time that a written cancellation is received from you.
    4. Members are to inform The Club as soon possible of any change of contact/bank details.
    5. The Club may transfer the benefit of this agreement to a third party at any time without notice to you. Your rights under this agreement will not be prejudiced.
    6. Your membership starts immediately.
    7.  You will be entitled to all the rights and privileges exercisable for the Type of Membership chosen.
    8. This agreement is governed by English Law.
    9. We may terminate this agreement with immediate effect on notifying you if you are in breach of the Clubs Rules.
    10. If we take no action or let you off any breach of this agreement or give you extra time to pay or comply, it will not stop us enforcing the terms of this agreement strictly at a future date.


  1. Membership cards:
    1. Each member will be issued with a membership card; which must be used each time a member enters the club.
    2. There will be a charge of £1.50 for the replacement of a lost membership card.
    3. Membership is personal and is not transferrable to another person.


  1. Cancellation of membership:
    1. Cancellations must be received in writing. (Forms are available at reception - be sure to ask for a cancellation receipt as no refunds will be considered without one)
    2. Joining/Administration fees are non-refundable. Members who took advantage of a "No Joining Fee" promotion, will be liable to pay a joining/administration fee should they cancel or allow their membership to lapse and then rejoin.
    3. Refunds will not be considered without acceptable proof of cancellation.


  1. Subscriptions:
  1. B-active Health & Fitness Centre shall be entitled to vary subscription from time to time and will notify members prior to such variation.


  1. Payments
    1. Members understand that they shall be liable for any bank charges incurred should their payment fail.
    2. Subscriptions are paid for in advance and will be collected on or around the first of each month.
    3. B-active Health & Fitness Centre reserve the right to change/modify pricing of new/non contract memberships.
    4. Members will be notified of any applicable changes to existing memberships.
    5. Under no circumstances will any amounts paid be refunded unless an error has occurred on the part of The Club. This includes non use of the facilities or failing to cancel your membership.
    6. ALL memberships are paid by direct debit except yearly memberships, which are paid in advance. There are no exceptions or deviations.


  1. Opening Hours
    1. Kitts Green Club is open at the following times: Monday through Friday 6:30am - 10:00pm, Saturday & Sunday 8:00am - 8:00pm Bank Holidays: 9:00am - 6:00pm and will be closed on certain bank holidays.
    2. The opening and closing times of the clubs may vary from time to time at B-active Health & Fitness Centre’s discretion. Any variation will be displayed at the club reception.


  1. Facilities:
    1. The Club has the right to add/change/modify the facilities from time to time in line with business trends or for the good of the facility.
    2. The Club may, at any time, withdraw all or any part of facilities for other activities as in connection with repair, alteration or maintenance work.


  1. Conduct/Gym Rules:
    1. Proper athletic attire must be worn (no jeans, street shoes, sandals etc.) in the gym area.
    2. Shirts must be worn at all times and no underwear to be visible.
    3. Members must show consideration for one another: abusive language, swearing/cussing or the threat of violence will not be tolerated.
    4. Re-rack weights (plates and dumbbells) and return all other accessories to their correct locations.
    5. Bars are to be stripped of weights after use and returned to their proper place.
    6. Changing rooms to be vacated before official closing time.
    7. All personal belongings must be secured in lockers. Bags are not allowed in the gym.
    8. Please wipe down equipment after use.
    9. Wet shaving is not allowed in the changing rooms.
    10. Unnecessary grunting, shouting or the use of offensive language will not be tolerated.
    11. Dropping of weights could result in membership suspension.
    12. Monopolizing pieces of equipment is not permitted.
    13. Weight machines must be shared at all times. Please yield to others between sets.
    14. Smoking is not permitted on the premises.
    15. Personal music must be kept at a level inoffensive to others.
    16. All new members should make an appointment with an instructor, so a Fitness assessment/suitable and safe exercise programme can be made.
    17. Members, who do not undertake an induction, exercise at their own risk.
    18. Members are to utilize the equipment in the manner it was designed to be used; The Club will not accept responsibility for the incorrect use of equipment/facilities. If in doubt regarding correct utilization; members are to please speak with a member of The Club for assistance.
    19. The consuming of alcoholic beverages and illegal substances will not be tolerated. Members will not be permitted to access the facility if intoxicated or under the influence of any illegal substance.
    20. Members are not to use the facilities if suffering from any contagious disease/illness/injury/similar which may cause discomfort or pose a health risk to other Members of the facility.
    21. Members are to treat each other and The Club's staff with the same respect they wish to receive.
    22. Conducting solicitation for personal business (e.g. Personal training, selling of nutritional products) is prohibited.
    23. No animals allowed (except guide dogs assisting a disabled person)
    24. Loan or use of another member’s card will result in revocation of membership.
    25. Members are expected to exercise common sense during visits to the facility.
    26. Any unauthorized postings of flyers/advertisements in any part of the facility will be removed.


  1. Liability:
    1. Members are responsible for their personal belongings and The Club shall not be liable for any loss, damage or theft of personal property unless due to negligence or omission on The Club's behalf.
    2. The Club shall not be responsible for any death, injury to any Member or persons/children accompanying them on site.
    3. Children are not permitted in the gym areas at any time and must be supervised by an adult if in reception.
    4. It is recommended you undergo a medical examination to ascertain you are not at any type of risk by the exercises/activities you wish to participate in.
    5. The taking of photographs or videos is not permitted anywhere in the facility unless in a designated photo-opp.
    6. The use of mobile phones in the changing rooms is not permitted.


  1. Acceptance of Membership:
    1. Upon acceptance of your application, you certify all details you have provided are true and correct.
    2. You agree to comply with the Rules & Conditions of Membership contained herein and which are also displayed prominently in the Club relating to opening hours, use of facilities, conduct etc. We may make reasonable changes to these Rules at any time (If necessary, reasonable notice will be provided of the change)
    3. You understand that by not complying with the current rules and regulations of membership, your membership may be revoked/suspended and any future access denied.

Personal Data:

The Club will not sell/trade or use your personal information for anything other than fulfilling their commitment to you. This includes the sending of information on special offers and periodic correspondence from The Club to you


Downloadable version