If you feel you are not getting the most from your membership, are just bored, need some motivation or not seeing the results you were hoping for; please speak to one of our friendly team members who will be happy to book you in for FREE Personal Training and assist in any way they can.
Please email [email protected] and ensure you receive a read receipt.
Refunds will only be made if B-Active Fitness Centre is at fault. (This does NOT include member's failure to cancel their direct debit).
You are entitled to full use of the gym (in line with your type of membership) until the end of your cancellation period.
PLEASE NOTE: Should you wish to rejoin at any time, the current pricing (and any administration fees) will be payable at the time of joining. There is also a possibility that we have reached our maximum membership capacity and will no longer be taking on any new members.