Firstly, assess the reasons why you joined the gym in the first place and why you are cancelling.
It is natural to lose motivation or just feel hopeless that you can't reach your goals or even feel a little bored but don't give up on yourself.
Whenever I feel overwhelmed or feel I want to give up on something; I always think of the adage a South African lady told me many years ago: How do you eat an elephant? One bite at a time. That's all there is to it. One bit at a time, you can move a mountain, you can get fitter, change your shape, feel happier and change your life.
You only need to make small changes and be constant in your efforts to see exceptional results in the long run.
Speak to one of our Personal Trainers. They will book you in for a Personal Training Session (free of charge) and do their best to motivate and assist you to get the most benefits from your membership and to ultimately, achieve your goals.
Remember: Being fit and healthy is your number one defence against a myriad of physical and mental illnesses not only to benefit you but also your children/grandchildren/friends who love and care for you or people who rely on you. I don't know of any person who would like to be a burden to their loved ones or who wants to be in ill health.
If you still would like to cancel:
There is one month's notice please complete a cancellation form at reception ensuring you receive a cancellation receipt as no refunds will be considered without one. PLEASE DO NOT cancel your direct debit, we will cancel it once your 30 days notice is complete.
Medical Incapacity: and we will happily freeze your membership.
We also offer the option to “freeze” your membership temporarily if you are facing a serious injury or illness that prevents you from exercising. We empathize with your situation and kindly request a letter from your Doctor/Hospital/Medical Professional confirming your condition is due to medical reasons.
Refunds will only be made if B-Active Fitness Centre is at fault but rest assured, we never keep any monies which are not owed to us and are prompt in issuing refunds when they are due.
You are entitled to full use of the gym (in line with your type of membership) until the end of your cancellation period.
We still would like to urge you to fit some physical activity in your life, even if it is 15 minutes a day, it all counts.
PLEASE NOTE: Should you wish to rejoin in the future, the current pricing (and any administration fees) will be payable at the time of joining. There is also a possibility that we have reached our maximum membership capacity and will no longer be taking on any new members.
