If you join online, as per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (Further information available at http://www.legislation.gov.uk/), you have a right to cancel your membership and receive a full refund of any monies paid within 14 days of joining. However, if you use any part of your membership during this period, the monetary value thereof will be subtracted from your refund. Payments received thereafter are not subject to refund.
We do not issue refunds for non/irregular use.
